So What Do Our Customer Say
You can read more of our reviews and testimonials on Google and Trust Pilot
Erica, Hello! Russ, Mollie & John (& the rest of the team!) were all amazing - super friendly & helpful!! & if I could give more than 5 stars for their impeccable customer service I would!!! I was going to email & say thank you so much for the sweets & lovely note in my parcel, but I’ll say it here..thank you so so much 💗! & for wrapping it in nice eco friendly paper packaging :)! Such a lovely family business..to anyone else reading this, don’t hesitate to buy from them! Thank you so much again!!! Kindest regards, Jules 💚xx Bella, Great prices, quick shipping, quality goods. Would highly recommend. Editing to add that after a small issue with my order Russ was incredibly helpful and responsive. Rare to find such amazing service so thank you Hit The Trail! Greg, Fantastic service, great communication and the postal service was lightning. Nice little touch with gift wrapping as well. Will defo order again. Gregor, Hit the Trail are a breath of fresh air. They treat their customers with respect and go the extra mile. They also sell their products at a very competitive price. Tom, It’s nice to shop on a site with a carefully chosen range of good quality products. My order was dispatched almost immediately, shipped with DHL and arrived on time with decent tracking. Kieran, Bought an osprey talon velocity 30 from them, great price and great shipping, used next day shipping after ordering at about 10pm and they had it shipped mid day the next day and with me the day after, 100% will buy from again, even got a packet of sweets with my bag :) Alan, Good experience on-line shopping with Hit the trail, found them via a YouTube clip they had done on Dolomite shoes which is what I was after. Ordered Sunday night arrived Thursday. Julie, Bought for son’s birthday… previously ordered a Talon 33 from another supplier that was cancelled last minute. I was hesitant re-ordering as the sizing information had changed. Contacted Hit The Trail and had an immediate response to my query. This pack is excellent for daily hikes, has loads of clever features and is constructed to high Osprey standards, and the colour is great. Competitive price and fast delivery. Loved the extra touches of gift wrapping/card and Hit The Trail’s ethos. 😁👍🏻 Steven, Express shipping mine was dispatched in super fast speed, nicely packaged and safely delivered. Very kind and nice of them to attach a bag of Haribo and a written card just for the purchase of a sleeping bag with the lowest price I found. Even more impressed knowing they made a donation to wildlife trust for every order. Definitely would recommend to anyone who wants to get some new gears. Neville, Fantastic service, prompt and friendly throughout. The little personal note and bag of sweets all showed how important individual customers are to them too. Will certainly be placing further orders. Millie, Great service, Russel was very knowledgeable and helpful. Johnny, Fantastic shop! I ordered online and delivery was quick. Very friendly comms, and prices that couldn't be beaten! Would recommend! Chris, Fast shipping and quality bag! Will definitely recommend this shop to anyone! Keep up the good work!! Danielle, I found Hit the Trail when searching for bag reviews and have now been a repeat customer due to the brilliant service and great prices the shop offers. Not to mention the community work that the business upholds which really add to any purchased you make with them. Andrew, Great service, arrived well before the advertised delivery date. Will definitely buy here again Stephen, Excellent service - very helpful and quick to respond to any queries. Great prices and a reward scheme. Best of all - the product selection is first rate. Paul, Great products, fast delivery and competitive pricing, what’s not to like. I have also watched a few review videos from Russel at hit the trail and love his enthusiasm for the out doors and what he does. Emma, Super fast and reliable postage. The parcel came beautifully packaged with a handwritten note. Such good service. Will definitely order from here again.