Delivery Policy

Our delivery charge for Hit The Trail is £4.95, for mainland UK addresses or you can collect for free. Please note that multiple delivery addresses may result in multiple delivery charges.

The Scottish Highlands and Islands, Isle of Wight, Isle of Man, Northern Ireland and International deliveries vary dependant on the size/weight/destination of the item/s. Please e-mail your wish list to us at info@hitthetrail.co.uk for a quote.

Unfortunately, we are unable to deliver to PO Boxes.

Orders for items that are in stock, will normally be despatched/delivered within 5 working days. If you need it sooner, please ask.

 

Orders for items that are shown as Pre-Order normally take 2-3 weeks to arrive with us, but may take longer so please ask if unsure.

All items may be ordered in advance (subject to availability).

Goods will normally be delivered by Courier or Royal Mail on a working day. Saturday deliveries are available, but do cost more so please contact us to enquire at info@hitthetrail.co.uk

You can add a delivery date, card message and any additional information i.e. leave with neighbour, leave in porch/garage etc in the boxes provided at the checkout stage.

If we send you a Product that you have not ordered please contact us on 01372 750970. Your statutory rights are not affected. 

Cancellation by us
We reserve the right to cancel the contract between us if:

- we have insufficient stock to deliver the products you have ordered; or
- the price or description of the products was listed incorrectly due to a typographical error or an error in the pricing information received by us from our suppliers.
- If we do cancel your contract we will notify you by email and refund any sum paid by you to your credit or debit card. We will not be obliged to offer any compensation for loss or disappointment suffered by you.